DiMaio's Leadership Trait #2. Knowledge.
"You can gain the respect and confidence of your teammates by demonstrating to them that you are knowledgeable about your business. Keep in mind, though, that learning is a continual process. To develop and demonstrate knowledge you should:
Learn from experienced people by listening and studying.
Ask questions when unsure.
Notice and correct substandard performance in yourself.
Show your teammates by your example how they can achieve success." (italics mine)
Orrin Woodward, co-author of "Leading the Consumer Rebellion" has made these behaviors a part of his life. I remember that Robert Kiyosaki's "Rich Dad" always told him: "Mind your own business." What he was saying was that success required knowledge and constant study and improvement.
That's why Orrin created the Team's education system - so that all of us can gain knowledge about our business.
I'm glad he did.
By the way, we're in a people business. Now that you know that, you might want to re-read this post.
Posted by OrrinWoodward
at 12:01 AM EDT
Updated: Wednesday, June 21, 2006 5:36 PM EDT